Telephone Consultation Service
or consultation in Japanese, please call 050-3564-2853
Available Tue. & Thu. 10:30 to 16:30, except for 12:30 to 13:30
Consultation
Please make an appointment for a consultation.
At the consultation, we will listen to your case, and if necessary, introduce you various specialized
agencies.
Mediation
Firstly, please make an appointment for mediation.
We will help you to contact the other party involved.
We will then choose your mediator and arrange your mediation schedule and
other procedures. Theactual
mediatn will commence after this.
Q1: How much does it cost?
A: The services JMC offers are free. However, you will need to cover the costs for services provided by
organizations other than JMC (e.g. hiring an interpreter).
Q2: Will my case be disclosed?
A: No. Your mediation result may be analyzed statistically, but your identity and the mediation details will
not be identifiable. Your personal information will be protected.
Each one of us is an irreplaceable being. To respect everyone’s rights, we try to make a place where we can help one another through mediation.
In order to achieve this goal,
*We listen to different opinions
.
*We acknowledge that there are diversified values and we do not impose our values.
*We do not presume a specific result, nor make judgements.
*We try not to be limited in our own thinking and respect opinions and values different from ours.
*We do not treat our cases as someone else’s problem. We never stop thinking about the roles we should take in each case.
*We always reflect on our thinking and spare no effort to explore all possibilities.
*We never act without thinking about our role and the social meanings of our activities.
We, JMC believe that it is vital for both parties involved to settle their “conflict” through dialogue In our daily lives, we have many types of “conflicts”.
For example,
Trouble with neighbours (problems with noise, pets, etc.)
Problems within families (unsatisfactory inheritance, marital problems,
parent-child problems, etc.)
Trouble with sellers (defective products, etc.)
Trouble at work
Trouble at school
Development of our activities
In February 2000, a study group for the Reform of the Judicial System was
organized within Consumers Japan
In 2002, a group examining the Reform of the Judicial System for Citizens
was organized. Within this group, the ADR Working group was formed.
In April 2002, the ADR Working Group attended the ADR Review Session of
the Reform of the Judicial System on behalf of its users. The working group
made a leaflet, “ADR seen from our point of view”.
In September 2002, ADR Working Group gave their opinions on behalf of the
related organizations to the ADR Expansion and Activation Conference for
the Ministries Concerned.
In February 2003, some members of the ADR Working Group volunteered to launch the Planning and Managing committee for the Japan Mediation Study Group.
In March 2003, the Japan Mediation Study Group was established. The first
meeting was held to announce the group’s establishment. At this meeting,
it was decided that the group was to be registered as an NPO association.
On December 1, 2003, the Cabinet Office granted the group status as the
NPO association. On December
12th, the NPO registration was completed.
